Customer Bill of Rights

Home        Web Design Services        Network Services        Promotions        Customer Bill of Rights        Contact Us


“Just being honest is not enough. The essential ingredient is executive integrity.”

--  Philip Crosby, Reflections on Quality

You are not just a customer number to us; you are the backbone of our company.

The Seven Laws of Wavelength

  1. 1. Every person deserves to be treated with respect and courtesy.

  1. 2. Listening to the client’s needs is the first step toward meeting them.

  1. 3. There really are no stupid questions. Technology is complex. Ask away.

  1. 4. Each client will be kept informed of the full scope of what is happening with their website, network, or project.

  1. 5.All customers have the right to decide on their options -- without feeling pressured.

  1. 6. If it is not in the client’s best interest, Wavelength will not do it.

  1. 7. At Wavelength, service is not just a corporate buzzword. We are grateful for the opportunity to serve you and help your business grow.